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6 Ways To Get The Most Out Of Your Repair Service Appointment

Save time and money with these simple tips to maximize the benefits of your repair service appointment.

Life is busy, from car pooling kids to after school activities to managing a full-time workload or household, it can be hard to find time for yourself- much less to repair your appliances.

But by taking a bit of time to properly prepare, you can help make your repair service appointments run as quickly and smoothly as possible. This six step primer breaks down what you should do before, during and after your repair appointment so that your appliances and your home can run efficiently and safely as possible.

  • Make sure there is clear access to the appliance that needs repair

Cleaning up around your appliance will make your technician’s job easier & faster. Remove anything, anyone- small children and pets included- from the room or area around your appliance. Not only will this give your technician space to work but it will prevent any safety hazards for kids or pets.

  • Ask the technician to check multiple appliances.

Save time by having the technician check multiple appliances during the same appointment. You can even get a service discount if you have multiple repairs for one visit. You save on multiple call out fees, by checking up on all your appliances in one visit you avoid the cost of multiple visit to your home.

  • Take time to understand the repair

Always ask your technician what went wrong with your appliance, what caused the problem in the first place. How could the problem have been prevented? By taking time to understand what happened, you can do your best to properly care for your appliances and prevent the problem from reoccurring.

  • Ask for tips on maintaining your appliances.

Did you have a question about your dishwasher or your dryer even though the technician might be there to fix your fridge? Ask away. Take advantage of the fact that there is a knowledgeable professional in your home. During your service appointment, ask your technician about certain products that can help maintain your appliances and how you can avoid any future damage. Additionally your technician can give you tips on how to take care of you appliances to help them last for years to come. For example cleaning your refrigerator’s condenser coils will help prevent your fridge from overheating. Your technician can show you how to do it- and where to buy any necessary parts or tools.

  • Take the opportunity to make sure you’re protected

Ask your technician about ways you can prevent your home appliances extended warranty. During repair you can purchase new warranty, extended warranties, renew existing warranty service agreement or purchase a whole new warranty that covers extra 12 months of your guarantee on your appliance with Ice Cube refrigeration (Pty) Ltd. You can save by getting a discount on multiple appliances on one warranty.

  • Provide proper feedback

Always take the time to provide a review of your service appointment once it’s complete. Customer feedback helps Ice Cube Refrigeration customers make their repair experience even more enjoyable and efficient.